"What Our Customers Are Saying...
Thanks for the great service from John
I wanted to express my thanks and appreciation for the great service I received from your company on the day. Prompt, professional and extremely efficient, and competitively priced, in particular Joe was awesome and even cleaned up the debris from the overflow from the drain which I was not expecting. It is fair to say your service exceeded my expectations.
I would have no hesitation in recommending your company and ask please that you pass my feedback onto the relevant person in your organisation.
Mark - Mairangi Bay
Payment made today to your bank account.
Thank everyone for the prompt and efficient response to our problem.
And special thanks to John. He explained everything he was doing and advised the best action needed.
He was a pleasure to deal with.
I would recommend 1our company to anybody
Bob - Pakuranga
John the technician came out to my property on Monday and I just want you guys to know how amazing he is. He is outstanding and I cannot praise him anymore. Lovely, genuine, super helpful, and he put my mind at ease. I really want his boss to know that I rate him so highly. Customer service was great and he was on time. So down to earth and he put me at ease. Had me involved in everything and explained it all
Delia - Bayview
All super thank you. Great job. Nice man.
Michael - Green Bay
Hi there, please can you thank the lovely drain technician that came to my father's house in Glenfield yesterday. He kept me informed of everything he was doing and the possible costs of unblocking his drains. Please can you send me an itemised invoice of work already completed so I can pay it
Dink - Glenfield
thanks for the stellar service, have paid this now.
Jayson - New Lynn
Just to let you know i have paid your account by internet banking today and please thank John for a unblocking our drain.
Greg - Swanson
This is a note of appreciation for Joe of your company, who attended to the drain problem at my home in Lynfield. I was very happy dealing with Joe and greatly appreciated his polite nature and cost conscious approach. I will certainly revert to him / your company for the next job concerning drains leakages, repairs and unblocking. Keep it up Joe!
Rakesh - Lynfield
Many thanks for arranging for such a quick callout and for sending through the invoice.
Lynette - Epsom
Thanks for this.
Paid online now so you should see it tomorrow.
Great service too. Thank you so much
Many Thanks he did a great job and was very professional
Janice- Mt Eden
Thank you for the excellent service on last Saturday (2nd June). I was very impressed with the service from Joe.
Please send the invoice to my email
Have a nice day!
Jonathan - Birkenhead
Please find attached confirmation of payment.
Would also like to mention that the technician who undertook the work was a real nice guy and a credit to the company.
Arvind - Avondale
Good Service, Cheers
Phillip - Glen Eden
Hi Vaine, tech came thanks for prompt service - Kind regards
Hasssan - Penrose
Very happy with the job, the guy was great, give him a pat on the back
Barry - Epsom
This has been paid and thanks to you and Joe for the awesome service!!
Phillip - Takapuna
The workmanship and professionalism of your plumber was excellent and we appreciate his efforts.
Peter - Remuera
Thank you Natalie. This is the first bill I have received and going to pay it now. Joe (I think?) was great and we appreciated your prompt and efficient service.
Susan - Papakura
Thank you for sending the invoice for drain unblocking - I've just paid it on-line
May I say that I was so impressed with Judge's extreme professionalism and service
Anne - Westmere
Thanks for the call Natalie, I was impressed with the service from yourself and Joe.
We will use your company again
Karen - Kohimarama
Was entirely satisfied with the assistance I received and the very nice man who did the job.
Rhondda - New Lynn
Thanks for that, I will organise payment, I realise I used you guys before for a rental property in Otahuhu, great service.
Manoj - Mt Albert
Thanks for your help last Saturday. Your service and response was amazing and I was so happy not to have to live with my blocked sink over the weekend.
Debbie - Mt Eden
Very impressed with service man thanks !
Jim - Orakei
I appreciate Joe coming out on the same day and he did a good job. Thankfully it was nice and quick.
Hayley - Birkenhead
A short note to say thank you to yourself and all the team. What a wonderful lot of men. Congratulations.
Maureen - Te Atatu
Thank you for your prompt and great service. Really appreciated it. I will certainly use your service in the future and I will have no hesitation to recommend you to anyone. All the best in your business.
Roy - Titirangi
Just wanted to say thank you so much to John for unblocking our drain today.
He was efficient, friendly and honest. Informed my of all costs before proceeding with anything.
Thank you so much for your prompt, professional and more importantly AFFORDABLE service.
Ruthe - Kelston
I’d like to go ahead with the drain repair. As toilets will only be out of commission for a couple of hours, please schedule at your earliest convenience.
Also, I would like to add that John is an absolute credit to your company.
I look forward to hearing from you.
Michael - Green Bay
Just some feedback - your colleague John was fantastic! He has solved what has been a problematic mystery to us in terms of where the issues are inside our external drainage. He explained to me and showed me with the CCTV camera on screen exactly where the problems are located so I could take photographs and explain to my husband tonight!!
John has suggested a plan of action to fix the issues and we now look forward to receiving the quote in due course.
What an asset to your team :-)
- Sharon - Onehunga
Five stars and two thumbs up! The people at Drain Repair Company Limited are friendly, professional and punctual. I had a great experience from A to Z - from calling the office to make an appointment, Damian who called to let me know at what time he would arrive, then arriving on time and doing the job, through to receiving a friendly call from Natalie after the job was done, and then receiving an emailed invoice for a more-than-reasonable amount due for the job. Well done and thank you very much! - Johan
- Johan - Bayview
Thanks for the great service.
- Shelley - Albany
"Wanted to tell you how good Joe was on the job. He was really outstanding, he worked very hard at it, and went a bit over time but he worked very hard and we got a result out of it too. So very happy with what was done"
- Ron, Bucklands Beach
"Just called to say huge thanks to John, really polite guy, got stuck in and got the job done. "
Brooke - Titirangi
Thank you so much, Judge has been and gone.
I have made an internet bank payment of $153.30 to your bank account today.
I would like to say how happy I am with the customer service, communication and great service I have received from moment I contacted your company until the job was completed.
Judge is a credit to your company, and a pleasant and very helpful young man who explained the process and everything thereafter. Fantastic job done, quick and efficient.
I will definitely be recommending your company to my family & friends and will post this on our local Neighbourhood website.
Juanita - Ponsonby
Thanks for that.
I would just like to say I am very pleased with the result we got. The Drain guy was very prompt, in fact goth there before he predicted and was very helpful and easy to deal with. The price wasn’t too scary either J
Brian - Pakuranga
Thanks for the help to the team who worked at our place. we appreciate time and effort they spent on repairing our drainage, hope you guys have a great day.
Raj - Mangere East
I was very happy with work done and even more happy with the plumber (John). He sorted out all bits that needed doing in a timely manner and was a pleasure to deal with (Very informative)
I would like to use you guys again for all future work that I may require.
Le - Glendowie
"I just wanted to say how impressed we were with your company!!! It didn't take long for someone to come here even being a weekend. Joe was fantastic! So helpful and explained everything. The price was good too! Thanks for your service it was GREAT!"
Kylie - Mangere Bridge
"We just had Judge here unblocking our drains and I just want to say what a brilliant guy he is, absolutely brilliant, really friendly, very efficient - just great"
Allison - Kohimarama
Good morning Guys,
Just to let you know that I have made payment of the $xxxxx as per the quote we received (See below).
Also wanted to let you know that we are so impressed by the guys work they did (The dreadlocks guy), everything was "On Point" and so tidy once finished, I really appreciate the professionalism on the job, all in all was such a great experience from start to finish. Thanks again.
Faye - Weymouth
Thanks for the job done, you got a great team of people, Dave, John are an absolute delight to deal with, professional through out & communication is just amazing second to none. Tell the boss, that they are an asset to the company and do look after them!
Damika - Onehunga
I would like to compliment Judge who attended our job last Friday.
From his initial phone call to organise a time (and turn up on time as promised) to his positive, friendly and professional attitude when he arrived it was a pleasure to have him attend our house.
Thanks again for your great service.
Richard - Remuera
Thank you so much for your rapid response it is really appreciated. Please tell the man who came to our site that he was very informative and helpful.
I had one of your Drain Repair Men come to my property on the 23rd of May and yesterday 8th of June by the name of Sanford (I hope I’m saying that correctly). It’s not often you come across someone when they are busy and have other places to be, stop and take the time to communicate exactly what they are doing and take the time to show you and explain exactly what you’re looking at. He was absolutely fantastic andI really appreciated the job that he did for us. I think is really important for people to be recognised when an awesome job has been done. So can you please thank him again for his great service and communication skills.
-Sarah -Mt Albert
"To whoever is the boss, your firm is the loveliest I have ever dealt with! These two guys that came out worked so hard and I felt so embarrassed but they were so sensible, so lovely and full of fun! So thank you to them! Thank you for your company's amazing service. From the lads who came out to sort the problem, Judge and Sanford to the the lovely ladies who I spoke with on the phone.Greatly appreciated I will recommend you to all my friends!"
"Thank you for following up, well done! I won't need to go ahead with the quote because what ever Sanford has done he has fixed it, it's amazing! It's doing what it should be, We will keep him on! Thanks Took! "
-Stephen -Mt Eden
"I would like to give positive feedback to your employee Dave. He came to have a look at drainage issues at my property yesterday.
From the outset I made it clear that I have no idea where these drainpipes are leading from or too and express my concern that it might case structural damage to my house.
Obviously putting myself in a vulnerable position. But I was tremendously impressed by Dave’s professional demeanour and honesty about the risk in not replacing this drain.
He took the time to investigate where these pipes lead and found they are merely there to remove excess water from my driveway, which is running at an angle anyway, meaning water will still run away from the house into the forest next to my property.
Having heard horrible stories where trades people take advantage of clients’ ignorance to “make a quick buck”, it’s great to see there are honest trustworthy companies like yours.
I will definitely recommend your company by word of mouth and social media to my acquaintances"
" I want to say thank you for your company's prompt and efficient service. Your man was a nice guy and very helpful!" -David -Bucklands Beach
"The young guy that came around yesterday was just amazing. He was also very lovely and so pleasant about it all. That was Sanford. Thank you!"
"Just so you know, the guy that came, yes he was awesome! He really was awesome! Thank you"
“The Young chap that came. Judge, he was brilliant! He’s done the job, he told me of the problem, took me outside and had a look at the line and showed me the roots. He told me he would get right onto it and he did! I just thought his service was fantastic! This young fellow looked that little more further to find the problem. I just appreciate it!”
-Valerie -Mt Albert Medical
"The service was really good guys, so say thank you to the boys too please!"
-Phil -Pt Chevalier